Job title: Peripatetic Manager (National)
Hours of work: Full Time
Salary: £42,084 plus £3,999.96 p/a car allowance
Job Purpose:
A hands-on, passionate, supportive, and commercially minded leader, with a detailed knowledge of the regulatory and statutory requirements associated with social care. You will inspire a culture of continuous improvement and two-way communication for both new and existing services, to ensure clients’ needs are met in a person-centred way. You will be working in the true sense of peripatetic manager with national travel, supporting with the opening and set up of new services and acquisitions from contract award, early mobilisation to fully operational.
Key Accountabilities:
- To provide lead on the development of new services nationally, mobilising new contracts and acquisitions.
- To provide leadership to new services, branches or contract areas, (including but not exclusively extra care, flexi care, supported living, hourly care) and lead on recruiting a local team in line with the operational budgetary model
- To support in on call processes until the local team is recruited/embedded
- To supervise Registered Managers providing leadership and direction with day-to-day operational support, guidance and advice to ensure they exceed their operational and financial targets.
- To work with all members of the Board and Senior Management Team to review, develop and implement a rolling strategic business plan and to ensure that new services have business plans reflecting locally identified needs as well as corporate objectives.
- To ensure effective budgetary control, working with the Finance Manager to support Managers in financial monitoring, forecasting and planning. devising remedial action as and when required to ensure financial targets are met.
- To monitor, measure and report on operational issues, opportunities and development plans and achievements within agreed formats and timescales.
- Liaise with other functional/departmental managers to understand all necessary aspects and needs of operational development, and to ensure they are fully informed of operational objectives, purposes and achievements.
- Establish and maintain appropriate systems for measuring and reporting necessary aspects of operational management.
- Ensure activities meet with and integrate with organisational requirements for quality management, health and safety, legal stipulations, environmental policies and general duty of care.
- To assist managers in complaint handling, ensuring the service is responsive at all times to any matters arising
- To ensure the services achieve corporate objectives for recruiting and retaining staff and manpower planning
- To provide training and to lead on roster and care planning system implementation
- To monitor best practice in the social care sector, identify potential improvements and lead on securing service efficiency and effectiveness
- To liaise with key customer representatives and stakeholders, alongside managers and staff, establishing strong client relationships, effective communication and swift responsiveness
- To establish appropriate links with external bodies, agencies, partners and purchasers to identify issues and developments and influence as appropriate
- Monitor compliance with Health and Safety legislation within the location
- Develop and implement company policies, procedures and associated documentation to ensure that the service meets regulatory requirements and continually improve the service offering
- To undertake other projects/duties as required by the Chief Commercial Officer
Person Profile:
- Minimum of 3+ years’ experience working in a similar role, overseeing several registered care services.
- Level 5 Leadership in management or equivalent
- Experience of working to targets and associated results.
- Full UK driving licence, own transport
- Ability to travel nationally with overnight stays
- Good knowledge and understanding of working with Local Authority Contracts, CQC regulation, and legislation relevant to social care services.
- A strong background of successful social care service management is essential, preferably with the knowledge of implementation of new services and leading excellence in care
- Turnaround skills and experience
- Can do and driven attitude, you are a leader who likes to lead by example with high quality care at your core values.
- Proficient IT user.
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