We’re recruiting for a new Care Coordinator to support our Hertfordshire, home care service.
This position will involve working within the office (based in Letchworth) support in the care field when required, along with being a part of the on-call rota.
Our Care Coordinators are excellent organisers, communicators, mentors, motivators, problem solvers and team players. They’re the glue that holds our services together. Do you have what it takes to join their ranks?
Whether you’re already a Care Coordinator looking for a new challenge; or an experienced Field Care Assessor or senior home care worker ready to take the next step into a supervisory role, we want to hear from you.
- Hours of work 37.5 hours per week - Monday - Friday based in the office
- Participating in the service’s on-call rota is a requirement for the role which is 1 in every 4 weeks
As a Care Coordinator your duties will include:
- Planning care calls and producing efficient daily care worker rosters using our UniqueIQ system
- Facilitating customer care assessments and reviews
- Supervisory responsibility for frontline staff including care worker supervisions, on-site spot checks and competency assessments
- Supporting recruitment by interviewing care worker applicants
- Supporting with medication checks, transcribing and MAR chart audits
- Completing ECM system reconciliations
- Being a consistent point of contact for customer queries and issues
- Assisting to create training content and materials
- Delivering training for Care Certificate units (following ‘train the trainer’ courses)
- Maintaining the training matrix and evidence within UniqueIQ
- Participating in the service’s on-call rota
- Undertaking other office duties as required
- Undertaking Home Care and Support duties as and when required.
We’re intentionally an employee-centred business. That means you can expect to benefit from:
- A very competitive salary and company pension scheme - £26793.39 per annum
- Generous paid holiday allowance
- Full induction and training
- Paid for DBS
- First-class support and mentoring from an experienced Registered Manager
- A personalised and company-funded training plan that supports you to achieve recognised qualifications
- Clearly mapped career development opportunities
- An inclusive culture where your ideas and experiences are welcomed and acted on
- And a range of extra little perks along the way!
Please note, applicants must have previous experience in health and social care.
A driving licence and access to a vehicle is required for this role.
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